Description
A Comprehensive Compliance Foundation for Repossession Agencies
When a lender or client asks for your company’s compliance policies, procedures, and documentation, “we’re working on it” isn’t a good answer.
The RepoForms Complete Consumer Compliance Bundle was created specifically for repossession agencies that need a professional, organized compliance program without having to start from scratch.
This comprehensive package brings together essential policies, procedures, forms, and documentation covering the areas most relevant to the day-to-day operation of a modern collateral recovery business.
What’s Included?
The Complete Consumer Compliance Bundle includes an extensive collection of 42 professionally prepared documents:
Agent Code of Conduct – Annual Compliance Policy Review Program – Anti-Discrimination, Harassment and Retaliation Policy – Anti-Fraud and Theft Policy – Business Continuity and Disaster Recovery Plan – Client-Mandated No Contact Policy – Complaint Management Policy and Handling Procedures – Computer Password and Protection Policy – Conflict of Interest, Gifts and Outside Employment Policy – Consumer Complaint Form – Criminal Background Check Notification and Authorization – Cybersecurity and Acceptable Use Policy – DRP Test Log Sheet – DRP Testing Policy and Procedures – Distracted Driving Policy – Drug-Free Workplace and Fitness for Duty Policy – ECOA Policy and Procedures – Elder Financial Exploitation Report – Elderly and Vulnerable Population Policy – Employee Background Screening and Investigations Policy – Employee Handbook – Employee Investigation Policy – Employee Separation and Termination Policy – Employee Theft and Fraud Policy – Employment Eligibility and I-9 Compliance Policy – FDCPA Compliance Policy and Procedures – GLBA Information Security and Safeguards Program – Hazard Communication and Hazardous Chemicals Policy – IT Change Management Policy – Identity Theft Red Flags Policy – New Driver Orientation and Annual File Review – Non-Compete and Non-Solicitation Agreement – OFAC Sanctions Compliance Policy – Records Retention Policy and Procedures – Red Flags Identity Theft Prevention Program – SCRA Compliance Policy and Procedures – Social Media Policy – TCPA Compliance Policy and Procedures – Third-Party Management Policy – Training Program and Training Log – UDAAP Policy and Procedures – Workplace Violence and Injury Reporting Policy
Built for the Repossession Industry
These aren’t generic business templates with the word “repossession” added to them.
RepoForms documents are developed around the actual issues encountered by repossession agencies and recovery professionals—including consumer interactions, collateral handling, personal property, nonpublic personal information, client relationships, documentation, agent conduct, complaints, and operational security.
The goal is to give your agency a structured compliance foundation that makes sense for the work you actually do.
Personalized for Your Agency
Your documents aren’t simply downloaded from a generic template library.
RepoForms documents are prepared using your agency’s information and provided electronically, giving you a professional set of policies and procedures that can be incorporated into your company’s compliance program.
Keep Your Documentation Current
Compliance isn’t a one-time project.
Laws, regulations, client requirements, technology, and industry practices change. Your policies should be reviewed periodically and updated when necessary.
The RepoForms Complete Consumer Compliance Bundle provides the foundation—your agency remains responsible for implementing, maintaining, and adapting its policies to the laws and requirements applicable to its particular operations.
Important Information
RepoForms provides professionally prepared templates, policies, procedures, forms, and informational resources for use by repossession and collateral recovery businesses.
RepoForms does not provide legal advice, and the purchase or use of these documents does not guarantee compliance with any particular law, regulation, client requirement, or contractual obligation. Agencies should review the materials and consult qualified legal counsel when appropriate to determine how they apply to their specific circumstances.